Introduction
We are unwavering in our commitment to improve access to justice, including through the ongoing digital transformation of our services.
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Our priority is to build on our recent improvements in digital access to our services so they are user-friendly and fit the evolving needs of the Australian community.
In our Corporate Plan 2023-2024 (pdf) we set out how we will continue to improve the efficiency, transparency and effectiveness of our services.
Our key activities
Our key activities, as outlined in our Portfolio Budget Statement, are to:
- set and vary minimum wages and modern awards
- facilitate collective bargaining
- approve agreements
- deal with disputes.
Our ongoing progress
In the years ahead, the Commission will continue to focus on initiatives aimed at improving access to justice while reducing regulatory burden and complexity for the Australian community. Digital transformation and building the capabilities of our Members and staff are at the core of these initiatives.
These initiatives are grouped under 5 strategic priorities:
- Accountability – We operate transparently and are accountable to the public for our performance. We create public value through continuous improvement, innovation and the efficient use of public money.
- Innovation and performance – We embrace innovation and digital transformation to maintain high levels of performance and meet the evolving needs of the community.
- Fairness and access to justice – Our focus is to provide access to justice for all Australians by supporting simple, fair and flexible workplace relations for employees and employers.
- Major cases – We deal with major cases affecting pay and conditions across significant parts of the national economy or likely to be of significant interest to the public.
- Supporting registered organisations – We promote good governance, accountability and compliance, and effectively support registered organisations to voluntarily meet their obligations.
- Organisational capability – A skilled and capable workforce is the key enabler of our performance affecting our ability to respond to change and deliver services to the highest standard. Targeted capability development strategies for our people are a priority for the coming year.