We are an independent and impartial organisation. We can help in many ways but we cannot give legal advice or recommend a lawyer or paid agent.
The Commission is independent and does not take sides when we deal with disputes.
This website tells you how we can help. This includes helping you to:
- make an application
- respond to an application that someone makes against you
- fill out forms
- prepare for a conciliation, conference or hearing
- find useful documents such as legislation, and decisions on previous cases.
If you are still unsure about these processes, you can contact us.
Advice from lawyers and paid agents
A lawyer or paid agent can give you advice to understand:
- what issues might come up if you take your case to the Commission
- how strong your case is
– before you decide to apply
– when you need to respond to an application someone has made against you.
If the case is about an employment issue, you may qualify for free legal help through the Workplace Advice Service.
You can also contact a legal service or your union or employer association.
We do not offer legal advice
Our staff and Members do not offer legal advice. We do not have lawyers or paid agents that you can hire.
A lawyer or paid agent may be a scammer if they advertise or tell you that:
- they work for us
- we endorse or recommend their services.
Go to Complain about lawyers and paid agents for more information or to report a possible scam.
Lawyers who volunteer for the Workplace Advice Service are different
Lawyers who give legal advice through the Workplace Advice Service work for organisations that have an agreement with us.
We do not pay these organisations to partner with us. They are independent businesses or services that volunteer their time.